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We hope this FAQ Section will help answer
any questions you may have, but if not
feel fee to use our support section to get live help.
What are the default settings for my email?
Type Of Mail Server: POP
POP server: mail.yourdomain.com
POP username: username@yourdomain.com
POP password: The password that you selected or was provided to you when your account was setup
The settings:
SMTP server: mail.yourdomain.com
SMTP username: user@yourdomain.com t
SMTP password: The password that you selected or was provided to you when your account was setup
Note: The outgoing server (SMTP) requires authentication (make sure you select this option when setting up your email client). Also for the outgoing port use 2626 port 25 is blocked to prevent spam.
POP server: mail.yourdomain.com
POP username: username@yourdomain.com
POP password: The password that you selected or was provided to you when your account was setup
The settings:
SMTP server: mail.yourdomain.com
SMTP username: user@yourdomain.com t
SMTP password: The password that you selected or was provided to you when your account was setup
Note: The outgoing server (SMTP) requires authentication (make sure you select this option when setting up your email client). Also for the outgoing port use 2626 port 25 is blocked to prevent spam.
How do I configure MS Outlook Express?
First Open MS Outlook Express
On the top menu bar click on "Tools" and come down to "Properties"
Left click on "Properties"
When the box appears click on the "Mail" tab
If you have an existing account you need to change click on that and then click on the "Properties" button, otherwise click on the "Add" button
If you clicked Add choose "Mail"
Here put in your name making sure to use proper capitalization as people will see this when receiving mail from you
Click "Next"
Here put in your Email address
Click "Next"
Choose either POP3 or IMAP either is fine, you can find the differences under another article here
Type in you incoming and outgoing server they are: "mail.yourdomain.com" for both
Click "Next"
Type in the account name which will be your FULL Email address i.e. user@yourdomain.com
Type in the password you chose or was supplied to you, you can change this by logging into web mail if you choose
If you want Outlook Express to remember your password put a check in the box
Click on "Next"
Click on "Finish"
Not DONE YET
Double click on the account you just created, another box will appear
Click on the "Servers" tab and at the bottom put a check in the box "My server requires authentication"
Click on the "Advanced" tab and change the value for "Outgoing mail (SMTP)) from 25 to 2626, why we do this is explained in another FAQ
Click "OK"
Click "Close"
Your done
On the top menu bar click on "Tools" and come down to "Properties"
Left click on "Properties"
When the box appears click on the "Mail" tab
If you have an existing account you need to change click on that and then click on the "Properties" button, otherwise click on the "Add" button
If you clicked Add choose "Mail"
Here put in your name making sure to use proper capitalization as people will see this when receiving mail from you
Click "Next"
Here put in your Email address
Click "Next"
Choose either POP3 or IMAP either is fine, you can find the differences under another article here
Type in you incoming and outgoing server they are: "mail.yourdomain.com" for both
Click "Next"
Type in the account name which will be your FULL Email address i.e. user@yourdomain.com
Type in the password you chose or was supplied to you, you can change this by logging into web mail if you choose
If you want Outlook Express to remember your password put a check in the box
Click on "Next"
Click on "Finish"
Not DONE YET
Double click on the account you just created, another box will appear
Click on the "Servers" tab and at the bottom put a check in the box "My server requires authentication"
Click on the "Advanced" tab and change the value for "Outgoing mail (SMTP)) from 25 to 2626, why we do this is explained in another FAQ
Click "OK"
Click "Close"
Your done
How do I configure MS Outlook 2003 for Email?
1) Run Outlook
2) Open the Tools menu, then select "Email Accounts"
3) If you've already got an account setup, select "Edit an existing account" [otherwise, make your way through the Add Account screens using the information below, and then edit the account to match steps 11-17]
4) From the list, click on the account you want to edit, then click Change
5) Top blank = a friendly name, something like "yourname@yourdomain.com" should do fine
6) Name = Your full name, with proper case (people will see this)
7) Email address = your FULL address (user@domain.ext)
8) Put the password in, and check the box if you want Outlook Express to remember it
9) Incoming server = mail.yourdomain.com
10) Outgoing server = mail.yourdomain.com
11) Click "More Settings"
12) Enter a reply-to address (user@domain.ext)
13) Click the tab Outgoing server, and put a check in the box "My Outgoing (SMTP) Server Requires Authentication"
14) Select the radio-button "Log on using", and set the username to your email address (user@domain.ext)
15) Password = whatever you set it to be when you made the email account
16) Check the box to remember the password
17) Select the Advanced tab and change the number 25 to 2626 for the outgoing port
18) Click "OK"
19) Click "Next"
20) Click "Finish"
27) Send a message to yourself to test it. If you have trouble call in for additional help, you may be experiencing a blocking issue.
2) Open the Tools menu, then select "Email Accounts"
3) If you've already got an account setup, select "Edit an existing account" [otherwise, make your way through the Add Account screens using the information below, and then edit the account to match steps 11-17]
4) From the list, click on the account you want to edit, then click Change
5) Top blank = a friendly name, something like "yourname@yourdomain.com" should do fine
6) Name = Your full name, with proper case (people will see this)
7) Email address = your FULL address (user@domain.ext)
8) Put the password in, and check the box if you want Outlook Express to remember it
9) Incoming server = mail.yourdomain.com
10) Outgoing server = mail.yourdomain.com
11) Click "More Settings"
12) Enter a reply-to address (user@domain.ext)
13) Click the tab Outgoing server, and put a check in the box "My Outgoing (SMTP) Server Requires Authentication"
14) Select the radio-button "Log on using", and set the username to your email address (user@domain.ext)
15) Password = whatever you set it to be when you made the email account
16) Check the box to remember the password
17) Select the Advanced tab and change the number 25 to 2626 for the outgoing port
18) Click "OK"
19) Click "Next"
20) Click "Finish"
27) Send a message to yourself to test it. If you have trouble call in for additional help, you may be experiencing a blocking issue.
How do I configure Mozilla Thunderbird to receive mail?
Open Thunderbird
Click on Tools
Come down to account settings
Click add or edit account
Choose email
Click next
Enter the name that you would like people to see when receiving mail from you
Enter email address
Click next
Enter incoming server i.e. mail.yourdomain.com
Choose next
Enter user name, this will be your FULL email address i.e. user@yourdomain.com
Enter outgoing username again your full email address user@yourdomain.com
Click next
Enter a name for this account i.e. My Email
Click next
Click finish
Not done yet, we have to adjust the outgoing SMTP server settings
Click outgoing server link
Click default
Click edit
Enter outgoing server, this again will be your mail server i.e. mail.yourdomain.com
Change the outgoing port from 25 to 2626, reason for this explained in another article
Check security and authentication
Put a check in the box for user name
Enter user name, user@yourdomain.com
Click ok
Click ok again
That's it, your done
Click on Tools
Come down to account settings
Click add or edit account
Choose email
Click next
Enter the name that you would like people to see when receiving mail from you
Enter email address
Click next
Enter incoming server i.e. mail.yourdomain.com
Choose next
Enter user name, this will be your FULL email address i.e. user@yourdomain.com
Enter outgoing username again your full email address user@yourdomain.com
Click next
Enter a name for this account i.e. My Email
Click next
Click finish
Not done yet, we have to adjust the outgoing SMTP server settings
Click outgoing server link
Click default
Click edit
Enter outgoing server, this again will be your mail server i.e. mail.yourdomain.com
Change the outgoing port from 25 to 2626, reason for this explained in another article
Check security and authentication
Put a check in the box for user name
Enter user name, user@yourdomain.com
Click ok
Click ok again
That's it, your done
Why do I have to change my outgoing mail port
Many ISP's are blocking what is called "Port 25," which is the port used to send e-mail. They are doing this to cut down on the amount of spam that is sent from their networks. All e-mail sent via the Internet is routed through the port 25, the channel used for communication between an e-mail client and an e-mail server. Even though port 25 blocking will probably become an industry standard, the filter can create problems for e-mail servers and block legitimate e-mail as well as spam. Port 25 blocking allows ISP's to block spam sent out through their networks, but it tends to punish the innocent - those who have a need to send emails through e-mail servers other than those belonging to their ISP. The ISP's that block port 25 require their SMTP server to be used instead of the remote SMTP server or a SMTP server running on your computer. How the port 25 is used All e-mail sent via the Internet is routed through port 25. When an e-mail server that runs on your computer
delivers messages, it always uses port 25 to transmit data to remote e-mail servers. Therefore, if your ISP is blocking the port, your messages will not get through.
ISP's that block Port 25
This list contains some of the major ISP's that block port 25 on their servers: This list is by no means complete.
* AT&T
* MindSpring
* BellSouth
* MSN
* CableOne
* NetZero
* Charter
* People PC
* Comcast ATTBI
* Sprynet
* Cox
* Sympatico.ca
* EarthLink
* Verio
* Flashnet
* Verizon
* MediaOne
delivers messages, it always uses port 25 to transmit data to remote e-mail servers. Therefore, if your ISP is blocking the port, your messages will not get through.
ISP's that block Port 25
This list contains some of the major ISP's that block port 25 on their servers: This list is by no means complete.
* AT&T
* MindSpring
* BellSouth
* MSN
* CableOne
* NetZero
* Charter
* People PC
* Comcast ATTBI
* Sprynet
* Cox
* Sympatico.ca
* EarthLink
* Verio
* Flashnet
* Verizon
* MediaOne
Can I check my mail when I am away from home?
es. This can be done by using the following URLs in the address bar, replacing yourdomainname.com with your web site address
http://yourdomain.com/web mail/
login (i.e. user@yourdomain.com) making sure to use the @ symbol and the password you chose or was provided to you.
From here you will have several options:
Changing your password,
Mail forwarding (i.e. user@yourdomain.com ) could be forwarded to user@yahoo.com
Auto Responders,
Help in configuring your mail client (Outlook, Outlook Express, Etc...),
Box Trapper,
Setting up spam filtering, and even a program to automatically configure you email client for you. As well as on line documentation
login (i.e. user@yourdomain.com) making sure to use the @ symbol and the password you chose or was provided to you.
From here you will have several options:
Changing your password,
Mail forwarding (i.e. user@yourdomain.com ) could be forwarded to user@yahoo.com
Auto Responders,
Help in configuring your mail client (Outlook, Outlook Express, Etc...),
Box Trapper,
Setting up spam filtering, and even a program to automatically configure you email client for you. As well as on line documentation
What changes can I make to my account?
What changes can I make in my Web mail Control Panel?
Answer:
From here you will have several options:
Changing your password,
Mail forwarding (i.e. user@yourdomain.com forwards to user@yahoo.com
Auto Responders,
Help in configuring your mail client (Outlook, Outlook Express, Etc...),
Box Trapper,
Setting up spam filtering
and even a program to automatically configure you email client for you. As well as On line documentation
Answer:
From here you will have several options:
Changing your password,
Mail forwarding (i.e. user@yourdomain.com forwards to user@yahoo.com
Auto Responders,
Help in configuring your mail client (Outlook, Outlook Express, Etc...),
Box Trapper,
Setting up spam filtering
and even a program to automatically configure you email client for you. As well as On line documentation
How can I change my password?
How do I change my password?
Answer:
Log into your Web mail control panel
(www.yourdomain.com/web mail), using your (username user@yourdomain.com) and password
Once logged in you will see an option to change password
Answer:
Log into your Web mail control panel
(www.yourdomain.com/web mail), using your (username user@yourdomain.com) and password
Once logged in you will see an option to change password
I forgot my password, what can I do?
We can reset the password for you but we do not keep a record of any passwords, and it is encrypted on the server so even we can not see it.
I receive Email but I can not send, why?
If you used the automatic script configuration tool on your Web mail home page and are still not able to send email, please either
Submit a ticket
submit a support ticket or contact us directly at 570-851-0280
If you are receiving email you probably have most of the setting correct the things that you should check in your email settings are the outgoing port number. It must be set to 2626 instead of 25. Refer to FAQ "Configuring Outlook" to see the steps involved
Configuring outlook
If you are receiving email you probably have most of the setting correct the things that you should check in your email settings are the outgoing port number. It must be set to 2626 instead of 25. Refer to FAQ "Configuring Outlook" to see the steps involved
Configuring outlook
Can I eliminate some of the spam from my Email?
Great question, We take every step possible to eliminate spam for our clients. With a combination of RBL's (real time black lists) and SpamAssissan enabled on our servers, very little spam gets through. But if you still are receiving some in your web mail control panel click on the Mail Filters Icon and follow these steps to create a filter to automatically discard the spam email:
1) Once logged into your web mail control panel
2) Click on 'Email Filtering'
3) Click on 'Create New Filter'
4) Give the filter a name
5) Click on the drop down arrow and choose "Spam Status"
6) In the next field click again on the drop down arrow and choose "Contains"
7) In the Boxes provided, put the word "spam" without the quotes.
Even though the filter is setup on the main server when your account is created occasionally a filtered message may arrive in your mail box with the subject spam. This will stop any further Spam Assassin messages from finding their way into your inbox.
1) Once logged into your web mail control panel
2) Click on 'Email Filtering'
3) Click on 'Create New Filter'
4) Give the filter a name
5) Click on the drop down arrow and choose "Spam Status"
6) In the next field click again on the drop down arrow and choose "Contains"
7) In the Boxes provided, put the word "spam" without the quotes.
Even though the filter is setup on the main server when your account is created occasionally a filtered message may arrive in your mail box with the subject spam. This will stop any further Spam Assassin messages from finding their way into your inbox.
POP3, IMAP and Web mail, what is the difference
The Main differences are:
IMAP - IMAP supports both on-line and off-line modes of operation. E-mail clients
using IMAP generally leave messages on the server until the user explicitly deletes
them.
POP - Although most clients have an option to leave mail on server, e-mail clients
using POP generally connect, retrieve all messages, store them on the user's PC as
new messages, delete them from the server, and then disconnect.
WEBMAIL - Mail accessed through an Internet browser
Want to know more? Read on.
IMAP - The "Internet Message Access Protocol" is one of the two most prevalent Internet standard protocols for e-mail retrieval, the other being the Post Office Protocol.[1] Virtually all modern e-mail clients and mail servers support both protocols as a means of transferring e-mail messages from a server, such as those used by Mozilla Thunderbird, KMail, Apple Mail and Microsoft Outlook
IMAP supports both on-line and off-line modes of operation. E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them. (This being the primary difference between this and POP mail, It's sort of like keeping a permanent backup of your email on another server) This and other facets of IMAP operation allow multiple clients to access the same mailbox. Most e-mail clients support either POP or IMAP to retrieve messages; however, fewer Internet Service Providers (ISP's) support IMAP.[4] IMAP offers access to the mail store; the client may store local copies of the messages, but these are considered to be a temporary cache; the server's store is authoritative.
E-mail messages are usually sent to an e-mail server that stores received messages in the recipient's e-mail mailbox. The user retrieves messages with either a web browser or an e-mail client that uses one of a number of e-mail retrieval protocols. Some clients and servers preferentially use vendor-specific, proprietary protocols, but most support the Internet standard protocols, SMTP for sending e-mail and POP and IMAP for retrieving e-mail, allowing interoperability with other servers and clients. SMTP can also be used for retrieving email; it is more suitable for permanent Internet connection than, say, a dial up connection, and is supported by most e-mail client software. For example, Microsoft's Outlook client uses a proprietary protocol to communicate with an Exchange server as does IBM's Notes client when communicating with a Domino server, but all of these products also support POP, IMAP, and outgoing SMTP. Support for the Internet standard protocols allows many e-mail clients such as Pegasus Mail or Mozilla Thunderbird (see comparison of e-mail clients) to access these servers, and allows the clients to be used with other servers (see list of mail servers).
E-mail clients can usually be configured to use either POP or IMAP to retrieve e-mail and in both cases use SMTP for sending. Most e-mail programs can also use Lightweight Directory Access Protocol (LDAP) for directory services.
IMAP is often used in large networks, for example, a college campus mail system. IMAP allows users to access new messages as fast as the network can deliver them to their computers. With POP, users either download the e-mail to their computer or access it via the web. Both methods take longer than IMAP over a local network, and the user must download any new mail (e.g. by "refreshing" the page) to see the new messages.
POP3 - The "Post Office Protocol" the 3 is simply a version number
In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by local e-mail clients to retrieve e-mail from a remote server over a TCP/IP connection. POP and IMAP (Internet Message Access Protocol) are the two most prevalent Internet standard protocols for e-mail retrieval. Virtually all modern e-mail clients and servers support both. The POP protocol has been developed through several versions, with version 3 (POP3) being the current standard.
The design of POP and its procedures supports end-users with temporary Internet connections, such as dial-up access, allowing these users to retrieve e-mail when connected and then to view and manipulate the retrieved messages when offline. Although most clients have an option to leave mail on server, e-mail clients using POP generally connect, retrieve all messages, store them on the user's PC as new messages, delete them from the server, and then disconnect. (This being the primary difference between this and POP)
In contrast, the newer, more capable Internet Message Access Protocol (IMAP) supports both connected (online) and disconnected (offline) modes of operation. E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them. This and other aspects of IMAP operation allow multiple clients to access the same mailbox. Many e-mail clients support POP as well as IMAP to retrieve messages; however, fewer Internet Service Providers (ISP's) support IMAP.
Clients with a leave mail on server option generally use the POP3 UIDL (Unique IDentification Listing) command. Most POP3 commands identify specific messages by their ordinal number on the mail server. This creates a problem for a client intending to leave messages on the server, since these message numbers may change from one connection to the server to another. For example if a mailbox contained five messages, and a different client then deletes message #3, the next connecting user will find the last two messages' numbers decremented by one. UIDL provides a mechanism to avoid these numbering issues by assigning a string of characters as a permanent and unique ID for the message. When a POP3-compatible e-mail client connects to the server, it can use the UIDL command to get the current mapping from these message IDs to the ordinal message numbers. The client can then use this mapping to determine which messages it has yet to download. IMAP uses a 32-bit unique identifier (UID) that is assigned to messages in ascending (although not necessarily consecutive) order as they are received. When retrieving new messages, an IMAP client requests the UIDs greater than the highest UID among all previously-retrieved messages, whereas a POP client must fetch the entire UIDL map. For large mailboxes, this can require significant processing.
Irrespective of the mail retrieval protocol, e-mail clients typically use the Message Submission profile of the Simple Mail Transfer Protocol (SMTP) to send messages. POP3 contains a protocol extension, known as "XTND XMIT", that allows clients to transmit outbound mail. The Qualcomm qpopper and CommuniGate Pro servers and Eudora clients are examples of systems that optionally utilize the XTND XMIT methods of authenticated client-to-server e-mail transmission.
MIME serves as the standard for attachments and non-ASCII text in e-mail. Although neither POP3 nor SMTP require MIME-formatted e-mail, essentially all Internet e-mail comes MIME-formatted, so POP clients must also understand and use MIME. IMAP, by design, assumes MIME-formatted e-mail.
SMTP - Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. SMTP was first defined in RFC 821 (STD 10),[1] and last updated by RFC 5321 (2008)[2] which includes the extended SMTP (ESMTP) additions, and is the protocol in widespread use today.
While electronic mail servers and other mail transfer agents use SMTP to send and receive mail messages, user-level client mail applications typically only use SMTP for sending messages to a mail server for relaying. For receiving messages, client applications usually use either the Post Office Protocol (POP) or the Internet Message Access Protocol (IMAP) to access their mail box accounts on a mail server.
Web mail
Web mail (or Web-based e-mail) is an e-mail service intended to be primarily accessed via a web browser, as opposed to through a desktop e-mail client (such as Microsoft Outlook, Mozilla's Thunderbird, or Apple Inc.'s Mail). Very popular web mail providers include Gmail, Yahoo! Mail, Hotmail, and AOL.[1]
A major advantage of web-based e-mail over application-based e-mail is that a user has the ability to access their inbox from any Internet-connected computer around the world. However, the need for Internet access is also a drawback, in that one cannot access old messages when not connected to the Internet.
In 1997, before its acquisition by Microsoft, Hotmail introduced its service, which became one of the first popular web-based e-mail offerings. Following Hotmail's success, Google's introduction of Gmail in 2004 sparked a period of rapid development in web mail, due to Gmail's new features such as JavaScript menus, text-based ads, and bigger storage.
IMAP - IMAP supports both on-line and off-line modes of operation. E-mail clients
using IMAP generally leave messages on the server until the user explicitly deletes
them.
POP - Although most clients have an option to leave mail on server, e-mail clients
using POP generally connect, retrieve all messages, store them on the user's PC as
new messages, delete them from the server, and then disconnect.
WEBMAIL - Mail accessed through an Internet browser
Want to know more? Read on.
IMAP - The "Internet Message Access Protocol" is one of the two most prevalent Internet standard protocols for e-mail retrieval, the other being the Post Office Protocol.[1] Virtually all modern e-mail clients and mail servers support both protocols as a means of transferring e-mail messages from a server, such as those used by Mozilla Thunderbird, KMail, Apple Mail and Microsoft Outlook
IMAP supports both on-line and off-line modes of operation. E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them. (This being the primary difference between this and POP mail, It's sort of like keeping a permanent backup of your email on another server) This and other facets of IMAP operation allow multiple clients to access the same mailbox. Most e-mail clients support either POP or IMAP to retrieve messages; however, fewer Internet Service Providers (ISP's) support IMAP.[4] IMAP offers access to the mail store; the client may store local copies of the messages, but these are considered to be a temporary cache; the server's store is authoritative.
E-mail messages are usually sent to an e-mail server that stores received messages in the recipient's e-mail mailbox. The user retrieves messages with either a web browser or an e-mail client that uses one of a number of e-mail retrieval protocols. Some clients and servers preferentially use vendor-specific, proprietary protocols, but most support the Internet standard protocols, SMTP for sending e-mail and POP and IMAP for retrieving e-mail, allowing interoperability with other servers and clients. SMTP can also be used for retrieving email; it is more suitable for permanent Internet connection than, say, a dial up connection, and is supported by most e-mail client software. For example, Microsoft's Outlook client uses a proprietary protocol to communicate with an Exchange server as does IBM's Notes client when communicating with a Domino server, but all of these products also support POP, IMAP, and outgoing SMTP. Support for the Internet standard protocols allows many e-mail clients such as Pegasus Mail or Mozilla Thunderbird (see comparison of e-mail clients) to access these servers, and allows the clients to be used with other servers (see list of mail servers).
E-mail clients can usually be configured to use either POP or IMAP to retrieve e-mail and in both cases use SMTP for sending. Most e-mail programs can also use Lightweight Directory Access Protocol (LDAP) for directory services.
IMAP is often used in large networks, for example, a college campus mail system. IMAP allows users to access new messages as fast as the network can deliver them to their computers. With POP, users either download the e-mail to their computer or access it via the web. Both methods take longer than IMAP over a local network, and the user must download any new mail (e.g. by "refreshing" the page) to see the new messages.
POP3 - The "Post Office Protocol" the 3 is simply a version number
In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by local e-mail clients to retrieve e-mail from a remote server over a TCP/IP connection. POP and IMAP (Internet Message Access Protocol) are the two most prevalent Internet standard protocols for e-mail retrieval. Virtually all modern e-mail clients and servers support both. The POP protocol has been developed through several versions, with version 3 (POP3) being the current standard.
The design of POP and its procedures supports end-users with temporary Internet connections, such as dial-up access, allowing these users to retrieve e-mail when connected and then to view and manipulate the retrieved messages when offline. Although most clients have an option to leave mail on server, e-mail clients using POP generally connect, retrieve all messages, store them on the user's PC as new messages, delete them from the server, and then disconnect. (This being the primary difference between this and POP)
In contrast, the newer, more capable Internet Message Access Protocol (IMAP) supports both connected (online) and disconnected (offline) modes of operation. E-mail clients using IMAP generally leave messages on the server until the user explicitly deletes them. This and other aspects of IMAP operation allow multiple clients to access the same mailbox. Many e-mail clients support POP as well as IMAP to retrieve messages; however, fewer Internet Service Providers (ISP's) support IMAP.
Clients with a leave mail on server option generally use the POP3 UIDL (Unique IDentification Listing) command. Most POP3 commands identify specific messages by their ordinal number on the mail server. This creates a problem for a client intending to leave messages on the server, since these message numbers may change from one connection to the server to another. For example if a mailbox contained five messages, and a different client then deletes message #3, the next connecting user will find the last two messages' numbers decremented by one. UIDL provides a mechanism to avoid these numbering issues by assigning a string of characters as a permanent and unique ID for the message. When a POP3-compatible e-mail client connects to the server, it can use the UIDL command to get the current mapping from these message IDs to the ordinal message numbers. The client can then use this mapping to determine which messages it has yet to download. IMAP uses a 32-bit unique identifier (UID) that is assigned to messages in ascending (although not necessarily consecutive) order as they are received. When retrieving new messages, an IMAP client requests the UIDs greater than the highest UID among all previously-retrieved messages, whereas a POP client must fetch the entire UIDL map. For large mailboxes, this can require significant processing.
Irrespective of the mail retrieval protocol, e-mail clients typically use the Message Submission profile of the Simple Mail Transfer Protocol (SMTP) to send messages. POP3 contains a protocol extension, known as "XTND XMIT", that allows clients to transmit outbound mail. The Qualcomm qpopper and CommuniGate Pro servers and Eudora clients are examples of systems that optionally utilize the XTND XMIT methods of authenticated client-to-server e-mail transmission.
MIME serves as the standard for attachments and non-ASCII text in e-mail. Although neither POP3 nor SMTP require MIME-formatted e-mail, essentially all Internet e-mail comes MIME-formatted, so POP clients must also understand and use MIME. IMAP, by design, assumes MIME-formatted e-mail.
SMTP - Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. SMTP was first defined in RFC 821 (STD 10),[1] and last updated by RFC 5321 (2008)[2] which includes the extended SMTP (ESMTP) additions, and is the protocol in widespread use today.
While electronic mail servers and other mail transfer agents use SMTP to send and receive mail messages, user-level client mail applications typically only use SMTP for sending messages to a mail server for relaying. For receiving messages, client applications usually use either the Post Office Protocol (POP) or the Internet Message Access Protocol (IMAP) to access their mail box accounts on a mail server.
Web mail
Web mail (or Web-based e-mail) is an e-mail service intended to be primarily accessed via a web browser, as opposed to through a desktop e-mail client (such as Microsoft Outlook, Mozilla's Thunderbird, or Apple Inc.'s Mail). Very popular web mail providers include Gmail, Yahoo! Mail, Hotmail, and AOL.[1]
A major advantage of web-based e-mail over application-based e-mail is that a user has the ability to access their inbox from any Internet-connected computer around the world. However, the need for Internet access is also a drawback, in that one cannot access old messages when not connected to the Internet.
In 1997, before its acquisition by Microsoft, Hotmail introduced its service, which became one of the first popular web-based e-mail offerings. Following Hotmail's success, Google's introduction of Gmail in 2004 sparked a period of rapid development in web mail, due to Gmail's new features such as JavaScript menus, text-based ads, and bigger storage.
What FTP Software do you support?
We support most all normal FTP Programs, although your site by default is not setup for Secure FTP
Where can I get a Free FTP Program?
There are many free FTP programs that you can use such as Filezilla, just do a goggle search for "Free FTP software" or click this link to go directly to Filezilla
How do I transfer my files to my new Web site?
Once you have downloaded and installed an FTP client, you will open up your "Site Manager"
Create a "New" site i.e. My New Web site.
Ener in the address for your new site in our case it will be 69.65.0.221.
Next you will need to enter the username and password we provided you with.
Next you will have to configure the "Transfer Mode" options.
Click on that tab and put a check in the box marked "Active" instead of either default or "passive". That's it your done
You are now ready to upload your files to your new Web site.
Remember your main page should either be named "default.html" or "index.html"
Create a "New" site i.e. My New Web site.
Ener in the address for your new site in our case it will be 69.65.0.221.
Next you will need to enter the username and password we provided you with.
Next you will have to configure the "Transfer Mode" options.
Click on that tab and put a check in the box marked "Active" instead of either default or "passive". That's it your done
You are now ready to upload your files to your new Web site.
Remember your main page should either be named "default.html" or "index.html"
Other FTP Information
Using your FTP client you can also upload scripts into your cgi-bin directory, create new directories, delete existing directories, rename files and change permissions.
How do I set up an automated mailing list?
We have two options available to our clients.
The 1st being PHP list (an excellent choice) an excellent mass mailing program designed for the small business in mind. Although it can handle thousands of E-mail addresses it is really designed for the business that may need to send out 200-1000 promotional newsletters per month.
The other is Tellmatic, a high end "Newsletter Machine". This program lets you set up users into groups i.e. (users, vendors, dealers etc..) , schedule newsletter deliveries, create WYSIWYG (What You See Is What You Get) newsletters along with many other advantages and specialized configurations only expected in an expensive commercial product. However this product will require some customization, if you are not familiar with perl you might want to consider having this one installed and customized for you. But this "Newsletter Machine" will pump out more than 10,000 newsletters a month for you without a hitch.
We strongly encourage you to look at both product.
Evaluate which product will suit your needs best
Can I install additional Software on my site?
Yes. You can install almost any other perl or CGI compatible software available, however if it will require the installation of an MYSQL database we will have to set up the initial database for you after that you will have administrative rights to edit, modify and administer the database as you see fit. However we have many software packages ready to install that should suite almost any need you have. If a software package we have does not suite your needs we have custom programmers who can customize a software package that will suite your specific needs.
What software do have available for my site?
J & S Computers, Inc. will install a default installation of the software package you request. We are in no way affiliated with either the company, developer of support of the respective software. Though most of these scripts require nothing to run properly and most of the software can be administered through a menu driven web page, a basic knowledge of PHP or Perl scripting may be helpful. We encourage you to visit the respective web sites for documentation and or support options. We can if you request for a fee assist you with the setup and maintenance of your particular package installation.
Blogs:
Classifieds
Content Management
Customer Relationship
- Crafty Syntax Live Help: (Our live help system)
- Help Center Live
- osTicket: (Our support ticket system)
- PHP Support Tickets Free version
Discussion Boards
E-Commerce
Image Galleries
Mailing Lists
Polls and Surveys
Project Management
Site Builders
- Soholaunch
- Templates Express
Description: Use Templates Express to install static templates to your website. You will need to use FTP and edit the html files, replacing the default text with your own text. Standard information like title, name, address and similar will be collected during installation and placed into the installed template in the appropriate locations.
Wiki
Other Scripts
J & S Computers, Inc. will install a default installation of the software package you request. We are in no way affiliated with either the company, developer of support of the respective software. Though most of these scripts require nothing to run properly and most of the software can be administered through a menu driven web page, a basic knowledge of PHP or Perl scripting may be helpful. We encourage you to visit the respective web sites for documentation and or support options. We can if you request for a fee assist you with the setup and maintenance of your particular package installation.
What about Audio & Video?
We support both streaming audion and video for your Web site, simply add the appropriate files to your Web pages
Do you support MS Front Page?
Front Page server extensions are available for hosting. Before enabling and using Front Page extensions, please contact our support staff to make sure your account is on a server that supports Front Page extensions. If it isn't, your account can be moved to a server that supports this extension.
Name Servers
If we manage your domain we have already taken care of that for you, if you manage your domain your DNS entries should be NS1.WEBHOSTINGPAD.COM and NS2.WEBHOSTINGPAD.COM, your email MX entries are made for you automatically when your domain is added to our servers.
When I logged into my account I see a folder cgi-bin why?
The cgi-bin folder is a special folder used for running your Perl, CGI, or PHP scripts. These scripts or programs if you will allows for communication between a web server and a script. This enables the interaction of HTML documents and applications. The CGI-BIN is a special folder in which these scripts can execute.
More
If you have a question that is not covered here please Email us and we will answer your question as quickly as possible
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